This time they had a link to reprints of their technical articles. I read a few of them and they are chock full of great information. It looks like these have appeared in Stitches magazine, an Australian publication.
Customer service is something I really value and this company has it in spades. The one time I had a question about one of their patterns, I emailed them. They responded within 24 hours and politely pointed out why I was putting together incorrectly. They have a Completed Projects Survey, the Colour Visualizer (it you haven't played with this you need to), and a places for you to add feedback. When I did break my pattern fast (because I have a subscription to BWOF ) it was with KwikSew (this dress).
Here are a few of the articles they cover and here are all of them.

I'm going to work on a LBD today!

Very appropriate for all the jackets and pants I've been doing.

I want to try this on a neckline.
Great, basic, well-written information. I wish I had had this article for the Coat Sew Along because it goes from start to finish. There are two parts. The only snafu? The link for Part 1 goes to Part 2 and the link for Part 2 goes to Part 1.